Privacy Policy for Samsung Learning Hub

Samsung Asia Pte Ltd ("Samsung") understands the importance of privacy to you. This Privacy Policy outlines how we handle your personal information in connection with the Samsung Learning Hub ("Learning Hub"). By accessing or using the Learning Hub, you agree to the terms described in this Privacy Policy.

1. What Information Do We Collect?

We may collect the following personal information from you:

  • First Name and Last Name
  • Email Address
  • School Name
  • Country, State, and City
  • Area of Specialisation in Education
  • Progress in the Learning Hub and partner platform

2. How Do We Use Your Information?

We use the information we collect for the following purposes:

  • User Account Creation: To register and manage your account on the Learning Hub.
  • Analytics Reports: To generate courses-related statistics for improvement and reporting purposes.
  • Certificate Generation: To issue certificates upon course completion.
  • Privileges Access: To invite you to enjoy partner platform privileges through voucher or activation code distribution.
  • Marketing Purposes: To send you marketing materials, only where you have given us your separate consent

3. Who Do We Share Your Information With?

We may share your information internally within our organization and with third parties as follows:

  • Affiliates: Other Samsung Electronics Group companies under our control.
  • Business Partners: Partners we collaborate with, such as your registered school, to share Learning Hub progress or other relevant information.
  • Service Providers: Selected companies that assist us with the Learning Hub cloud hosting, storage and administration of the Learning Hub. These providers are contractually obligated to protect your data.
  • Legal or Protective Requirements: Information may be disclosed as required by law, legal processes, or government authorities for purposes such as law enforcement, national security, or public safety.
  • Corporate Transactions: In events such as mergers, acquisitions, or bankruptcy, your information may be shared with involved third parties.
  • With Your Consent: Information may also be shared with third parties upon your explicit consent or request.

4. Where Do We Send Your Data?

Your personal information may be transferred, stored, and processed outside your country of residence, including:

  • Singapore (primary processing location).
  • Other Countries: This may include the South Korea, Malaysia, Philippines, New Zealand, Thailand, Vietnam, Indonesia, among others, as necessary.

Please note that data protection laws in these countries may not be as comprehensive as those in your country. However, we will ensure your personal information is protected in accordance with applicable laws and regulations.

5. How Do We Keep Your Information Secure?

We take data protection seriously and have implemented physical and technical safeguards to protect the information we collect. In addition, we ensure that personal information collected by third parties remains secure in compliance with applicable laws. However, no website, internet transmission, computer system, or wireless connection can be guaranteed as completely secure.

6. What Are Your Rights?

Your personal information belongs to you. In accordance with applicable law, you may have the right to:

  • Request details about the personal information we have collected.
  • Request corrections or updates to your personal information.
  • Request deletion of your personal information, except for data we are required by law to retain.

To exercise your rights or inquire about your personal information, please see the Contact Us section.

7. How Long Do We Keep Your Information?

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by applicable law. Once your information is no longer needed, it will be anonymized, destroyed, or erased from our systems.

8. What Third-Party Services Do We Use?

Some content, advertising, and functionality within the Learning Hub are provided by third parties. These parties may use cookies, beacons, tracking pixels, or similar technologies to collect information about your participation on the platform. Since these third parties are not controlled directly by Samsung, we recommend reviewing their privacy policies to understand how your data is used.

9. Pixels and Similar Technologies

We use pixels to enhance your browsing experience and analyze user behavior on our microsite. These pixels collect information such as page visits, clicks, and time spent on specific sections. The data gathered is used solely for improving site functionality.

10. Contact Us

You can contact us to update your preferences, exercise your rights, make a complaint, submit a request, or ask questions.

Email: eduinfo@samsung.com


This Privacy Policy will be updated from time to time to reflect changes in our practices or applicable laws.